FA284 Assistant Director of Global Learning and International Programs

Company: DHRM
Location: Norfolk
Posted on: April 1, 2026

Job Description:

Title: FA284 Assistant Director State Role Title: Administrative - Lecturer Hiring Range: commensurate with experience Pay Band: 5 Agency: Norfolk State University Location: Norfolk State University Agency Website: www.nsu.edu Recruitment Type: General Public - G Job Duties Process and Policy Development • Establish and integrate the systems for study abroad outreach, admissions, and advising. • Evaluate study abroad materials, policies, and procedures annually to assure effectiveness and compliance. • Develop creative ways to prepare and support students for a global experience and return to campus. • Collaborate with Business Operations Specialists to assure seamless registration and billing for students. Program Management and Advising • Work closely with NSU Faculty-Led Program Directors, Exchange Partners, and other Study Abroad Program Providers to develop and execute a portfolio of global learning opportunities. • Coordinate with the faculty and program directors to manage all aspects of the programs including but not limited to updating student materials, marketing programs, recruiting students, updating program budgets, developing partner agreements, and preparing students for their time abroad. • Continually assess programs to assure top quality opportunities that meet global learning outcomes as well as enrollment and financial targets. • Provide a full range of study abroad information, including but not limited to admissions criteria, academic program offerings and credit transfer, housing, and cultural adjustment, finance and scholarships, visas, safety and student wellness, and accommodation requests as needed. • Organize information sessions and conduct targeted outreach throughout the year to promote NSU global learning opportunities. Attend student fairs and events on campus. • Evaluate and recommend applicants for admission or prepare dossiers for faculty review. • Organize and conduct pre-departure and re-entry meetings for students. • Work with relevant parties to resolve student issues during all phases of participation including pre-departure, while abroad, and upon return. • Participate in the support of and response to health, safety, and risk management issues that may arise with individual students or that may affect a program. Collaboration and Teamwork • Represent GLIP to internal and external constituents for ongoing and new program development opportunities. • Contribute to the planning and development of new undergraduate/graduate global experiences including the support of fundraising initiatives. • Participate in working groups and committees relevant to the mission of GLIP and the university. • Perform other related duties as assigned Minimum Qualifications Bachelor’s degree and/or its equivalent required. • At least 3-5 years of related experience required. • Working knowledge of Microsoft and Google Office Suites. • The capacity to learn TerraDotta, Title III Processes and web content management systems • Demonstrated ability to work with a minimum of day-to-day supervision. • Good understanding of current issues in the field of international education • Demonstrated initiative and use of proactive strategies to engage students in-person and through social media • Excellent organizational and administrative, written and verbal communication skills; attention to detail • Demonstrated ability to handle multiple tasks simultaneously and function in a high volume/high traffic office setting • Demonstrated professional, collaborative, and collegial work style; able to work independently and as part of a team • Ability to work occasional evening and weekend programs Additional Considerations Master’s degree strongly preferred. • Familiarity with liberal arts college curricula. • Experience using TerraDotta, • Experience supporting Title III Grants • Proficiency in English and a second language • Cross-cultural experience such as living, working, and/or studying abroad. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Commonwealth of Virginia's Job Board/Recruitment Management System (RMS). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or resumé. RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position. Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include: criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to university employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-Verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship. EEO Statement NSU is committed to providing equal employment opportunities for all persons and applicants, without regard to age, color, disability, gender, national origin, political affiliation, genetic information, religion, sexual orientation, sex (including pregnancy) or veteran status. NSU encourages and invites minorities, women, individuals with disabilities and veterans to apply. Contact Information Name: Norfolk State University Phone: 7578238160 Email: no email materials accepted In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019. Note : Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Keywords: DHRM, Suffolk , FA284 Assistant Director of Global Learning and International Programs, Human Resources , Norfolk, Virginia