LTSS service care Manager
Location: Rocky Mount
Posted on: June 23, 2025
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Job Description:
Job Title : LTSS Service Care Manager Job Location : Rocky
Mount, NC Job Duration : 03 Months (Contract to Hire) Shift:
Monday-Friday (8am-5pm) EST Position Purpose: Assists in
developing, assessing, and coordinating holistic care management
activities to enable quality, cost-effective healthcare outcomes.
May develop or assist with developing personalized service care
plans/service plans for long-term care members and educates members
and their families/caregivers on services and benefits available to
meet member needs. "Evaluates the needs of the member, the
resources available, and recommends and/or facilitates the plan for
the best outcome Assists with developing ongoing long-term care
plans/service plans and works to identify providers, specialist,
and/or community resources needed for long-term care Coordinates as
appropriate between the member and/or family/caregivers and the
care provider team to ensure identified services are accessible to
members Provides resource support to members and their
families/caregivers for various needs (e.g., employment, housing,
participant direction, independent living, justice, foster care)
based on service assessment and plans Monitors care plans/service
plans, member status, and outcomes, as appropriate, and provides
recommendations to care plan/service plan based on identified
member needs Interacts with long-term care healthcare providers and
partners as appropriate to ensure member needs are met Collects,
documents, and maintains long-term care member information and care
management activities to ensure compliance with current state,
federal, and third-party payer regulators May perform home and/or
other site visits to assess members’ needs and collaborate with
healthcare providers and partners Provides and/or facilitates
education to long-term care members and their families/caregivers
on procedures, healthcare provider instructions, service options,
referrals, and healthcare benefits Provides feedback to leadership
on opportunities to improve and enhance the quality of care and
service delivery for long-term care members in a cost-effective
manner Performs other duties as assigned Complies with all policies
and standards. Managing a case load for healthcare members with
long term care needs. Geriatric long term care Member assessments
and notes. Complete assessments with members, caregivers, or
providers to obtain information regarding client status, support
system, and need for services for care plan development. Monitor
delivery of services and follow-up with members, caregivers, or
provider s through in person visits and telephonic contact
Authorize and coordinate referral for services. Ensure provider
services are delivered without gaps and identify functional
deficiencies in plans of care. Assist in coordinating the
development of informal or voluntary services to integrate into the
member care plan Collaborate with discharge planners, physicians,
and other parties to ensure appropriate discharge plan, care plan,
and coordination of acute care and long-term care services! Assist
member with filing and resolving complaints and appeals.
Must-haves: Targeted case management is a good background to have
Case management is a great background to have Strong Microsoft
skills Nice to have: Bilingual or trilingual would be great. About
Us: SPECTRAFORCE is one of the fastest-growing workforce solutions
firms in the United States. As a diversity-owned business, we place
human connection at the heart of everything we do, building strong
relationships with both clients and candidates to fill roles
successfully. Our teams in North and Central America and India
serve more than 150 Fortune clients globally, leveraging custom AI
technology to provide direct hire, executive search, nearshoring,
offshoring, and project staffing solutions. Benefits: SPECTRAFORCE
offers ACA compliant health benefits as well as dental, vision,
accident, critical illness, voluntary life, and hospital indemnity
insurances to eligible employees. Additional benefits offered to
eligible employees include commuter benefits, 401K plan with
matching, and a referral bonus program. SPECTRAFORCE provides
unpaid leave as well as paid sick leave when required by law. Equal
Opportunity Employer: SPECTRAFORCE is an equal opportunity employer
and does not discriminate against any employee or applicant for
employment because of race, religion, color, sex, national origin,
age, sexual orientation, gender identity, genetic information,
disability or veteran status, or any other category protected by
applicable federal, state, or local laws. Please contact Human
Resources at LOA@spectraforce.com if you require reasonable
accommodation. California Applicant Notice: SPECTRAFORCE is
committed to complying with the California Privacy Rights Act
(“CPRA”) effective January 1, 2023; and all data privacy laws in
the jurisdictions in which it recruits and hires employees. A
Notice to California Job Applicants Regarding the Collection of
Personal Information can be located on our website. Applicants with
disabilities may access this notice in an alternative format by
contacting NAHR@spectraforce.com . LA County, CA Applicant Notice:
If you are selected for this position with SPECTRAFORCE, your offer
is contingent upon the satisfactory completion of several
requirements, including but not limited to, a criminal background
check. We consider qualified applicants with arrest or conviction
records for employment in accordance with all local ordinances and
state laws, including the Los Angeles County Fair Chance Ordinance
for Employers (FCO) and the California Fair Chance Act (FCA). The
background check assessment will consider whether a criminal
history could reasonably have a direct, adverse impact on the
job-related safety, security, trust, regulatory compliance, or
suitability for this role. Such findings may result in withdrawal
of a conditional job offer. At SPECTRAFORCE, we are committed to
maintaining a workplace that ensures fair compensation and wage
transparency in adherence with all applicable state and local laws.
This position's starting pay is: $20.00/hr.
Keywords: , Suffolk , LTSS service care Manager, Social Services , Rocky Mount, Virginia
