Reservation Agent - PART TIME
Company: Suntex Marina Investors, LLC
Location: Gloucester Point
Posted on: February 18, 2026
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Job Description:
Job Description Job Description JOB Posting JOB TITLE:
Reservation Agent DEPARTMENT: Rental Boats REPORTS TO: Circle of
Boating Manager/ General Manager POSITION PURPOSE: The Reservation
Agent is responsible for carrying out reservation operations for
the marina, with a primary focus on customer service and their
rental requirements. This role involves engaging with customers
both over the phone and in person at the marina, always
prioritizing exceptional service. The Reservation Agent is expected
to maintain a professional company image in all forms of
communication. Given the fast-paced nature of the environment, the
ability to work under pressure is essential. DUTIES AND
RESPONSIBILITIES: Schedule reservations, inputting all check-in and
check-out dates and times into the company reservations system.
Provide the highest level of customer and guest service by promptly
addressing all requests from customers and their rental needs
Answer online inquires and responds to these inquires in a timely
manner Performs opening and closing job duties EDUCATION AND
EXPERIENCE: Excellent customer service skills – known as someone
who goes above and beyond Ability to answer phones in a
professional manner Must have a positive attitude Must have highly
effective communication skills and time management skills WORKING
CONDITIONS/PHYSICAL REQUIREMENTS: Must be able to independently
lift, carry, push, and pull up to thirty (30) pounds Must be able
to swim or be willing to wear a personal flotation device in
instances of emergency Must be able to perform simple grasping,
fine manipulation, and repetitive hand & arm movements frequently,
and squeezing & overhead reaching occasionally Must be able to work
flexible hours based on the needs of the property to include
weekends and holidays as needed. STATEMENT OF PURPOSE This document
provides descriptive information about the above Suntex Marinas
position. Work actually performed by incumbents in this position
may vary. Although this document may be used for recruiting,
staffing, or career planning, the information contained herein
should only be used as a guideline or recommendation for the
content of and qualifications for this position. An individual’s
ability to meet the qualifications and capabilities described in
this document is not a guarantee of employment or promotion. Suntex
Marinas reserves the right to make changes to this document as
deemed necessary without providing advance written notice. Suntex
Marinas provides equal employment opportunities to all employees
and applicants for employment without regard to race, color,
religion, gender, sexual orientation, national origin, age,
disability, marital status, veteran status, or any other
consideration made unlawful by federal, state, or local laws.
Suntex Marinas is committed to providing reasonable accommodation
for qualified applicants, and employees with disabilities to ensure
they enjoy equal access to all employment opportunities and
benefits of employment as required by the Americans with
Disabilities Act.
Keywords: Suntex Marina Investors, LLC, Suffolk , Reservation Agent - PART TIME, Seasonal Jobs , Gloucester Point, Virginia
