SuffolkRecruiter
the smart solution for Suffolk jobs

Retail Banker/Customer Service/Sales - Suffolk College Drive

Company: Woodforest National Bank
Location: Suffolk
Posted on: November 27, 2018

Job Description:

The Retail Banker is responsible for providing frontline support and service to current and potential customers to meet their everyday banking needs. This includes marketing and cross-selling products and services, as well as performing customer service, branch operations and teller functions in a non-traditional retail environment. *Key Responsibilities:* * Processes a variety of customer transactions accurately and efficiently in adherence to bank policies and regulations such as cashing checks, processing deposits and withdrawals, loan payments, cash advances, transfers, and issuing monetary instruments. * Performs opening, closing, and other branch servicing duties such as cash and vault balancing; ordering cash, cards, checks and other supplies; completing logs, reports, audits and control checks; maintaining and servicing automated teller machines; and cleaning work areas. * Opens and performs account maintenance on certificate of deposit, consumer and business accounts; assists with courtesy and collection calls as needed; seeks assistance from more knowledgeable branch staff when necessary. * Addresses customer questions and concerns by phone and in person; files disputes or refers to appropriate internal resources for resolution as appropriate. * Proactively seeks ways to develop and expand customer relationships through marketing displays, call programs, and other prospecting techniques. * Achieves personal sales and referral goals by identifying, marketing, and cross-selling banking products and services beneficial to customer needs. * Enhances customer satisfaction and the professional reputation of the Bank by warmly greeting, engaging, and developing good professional relationships with customers and host retail partners. * Practices branch security procedures and protects customer confidentiality and privacy. * Performs other job related duties or special projects as assigned. *Competencies Required:* * Proficiency with 10 key touch, Microsoft Office (Excel, Word, Outlook, SharePoint), and knowledge of, or the ability to quickly learn, banking software applications (Mozart, TellerPlus, Bancline). * Ability to work flexible or extended working hours to meet business needs; demonstrated good attendance and punctuality. * Customer service orientation with effective problem solving abilities and the ability to maintain composure and convey a positive attitude while interacting with customers and internal team members. * Outstanding listening and communications skills, both written and verbal. * Knowledge of or ability to quickly learn banking and lending products, services, policies, procedures, regulatory guidelines, and effective marketing and sales practices. * Ability to maintain confidentiality, follow directions and apply proper policies, procedures and guidelines. * Self motivated, goal oriented, team player with strong interpersonal skills and sales aptitude. * Excellent organizational skills with the ability to prioritize workload and multi-task in a fast pace environment while maintaining accuracy and attention to detail. * Basic math proficiency with the ability to add, subtract, multiply and divide in order to help customers with their transactions and balance teller drawer . * Read at a level sufficient to understand memoranda, instructions, forms, applications, financial statements and credit reports. *Minimum Qualifications/Experience* * 1-3 years customer service or sales experience; or an equivalent amount of directly related college education or volunteer service * Previous banking experience is preferred but not required * Cash handling experience preferred. *Formal Education & Certification* * High School Diploma or equivalent required. *Supervisory Responsibility* * None. *Travel* * 0% - Negligible amount of travel expected.* **Working Conditions* * Conditions involve lifting no more than ten pounds, standing most of the time, and may involve walking, moving, or sitting for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc. Woodforest is an Equal Opportunity Minority/ Female/ Individuals with Disabilities/ Protected Veteran and Affirmative Action Employer **Job:** **Branch Banking* **Organization:** **WOODFOREST NATIONAL BANK* **Title:** *Retail Banker/Customer Service/Sales - Suffolk College Drive* **Location:** *Virginia-Suffolk* **Requisition ID:** *033176*

Keywords: Woodforest National Bank, Suffolk , Retail Banker/Customer Service/Sales - Suffolk College Drive, Sales , Suffolk, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Member Service Representative & Teller Positions
Description: ABNB Federal Credit Union is more than just a financial institution we are your partner in the communities where you live, work, worship, and play. For over 50 years ABNB has maintained a commitment (more...)
Company: ABNB Federal Credit Union
Location: Chesapeake
Posted on: 12/11/2018

Sales Representative
Description: Salary 100 Commission, WORLD'S 1ST MINI-STARBUCKS 150,000 A YEAR. BIZ-TO-BIZ. PROSPECTS CALL YOU When Starbucks began operations in 1971, less than 2 of American coffee drinkers were purchasing (more...)
Company: specialtycoffeekiosk
Location: Norfolk
Posted on: 12/11/2018

Sales Agent - Remote
Description: SALES AGENTS NEEDED 300 to 1,000 per week, part-time or full-time If you stink at selling and hate pressuring people, trying to convince them to buy stuff they
Company: NuMedia
Location: Chesapeake
Posted on: 12/11/2018


On Premise Wine Sales Representative
Description: Breakthru Beverage Virginia is currently looking for an ON PREMISE WINE SALES REPRESENTATIVE in the Chesapeake area. If you are an independent and self-motivated person with the drive for success, then (more...)
Company: Breakthru Beverage
Location: Virginia Beach
Posted on: 12/11/2018

College Graduates - National Recruiter / Sales
Description: We are currently looking for candidates to start Summer 2019 br br We are looking for competitive, self-motivated individuals who have the drive to succeed and contribute to our next level of (more...)
Company: APEX
Location: Richmond
Posted on: 12/11/2018

Member Services Representative
Description: DescriptionOfficeTeam is currently looking for a Member Service Representative in Virginia Beach, VA. The hours are 8a-5p.RequirementsCustomer Service, Data Entry, Switchboard - Phones 1 - 10 LinesOfficeTeam (more...)
Company: Robert Half
Location: Virginia Beach
Posted on: 12/11/2018

Master Principal Sales Consultant
Description: Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and (more...)
Company: Oracle
Location: Richmond
Posted on: 12/11/2018

Insurance Agent
Description: We look for people who: Want to make a positive difference in people's lives and in their community br Want a career that is both personally and financially rewarding br Have key entrepreneurial (more...)
Company: State Farm
Location: Norfolk
Posted on: 12/11/2018

Outside Sales Protected Route - Home Every Night!
Description: Feel the freedom 38 independence of managing your own protected route 38 selling our National brands. Join our team today Mac Tools doesn't just offer a job. Our company provides opportunities (more...)
Company: Mac Tools
Location: Portsmouth
Posted on: 12/11/2018

Real Estate Sales Agent
Description: Want to be surrounded by an amazing culture, learn from the best and have a dream job Are you willing to obtain a real estate license as part of this job offer Do you have great communication skills (more...)
Company: Lonnie Bush Real Estate
Location: Portsmouth
Posted on: 12/11/2018

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Suffolk RSS job feeds