SuffolkRecruiter Since 2001
the smart solution for Suffolk jobs

Customer Service Sr Analyst

Company: Citi
Location: Suffolk
Posted on: January 15, 2020

Job Description:

The Customer Service Senior Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.

Responsibilities:

  • Manage a portfolio of high-profile clients and serve as single point of contact for queries, engaging to understand client service needs and gaps
  • Liaise with internal and external cross-functional partners to deliver customer service that meets or exceeds client expectations
  • Ensure transactions are executed timely and accurately
  • Identify and implement process improvements and test new features/functions
  • Perform regulatory, audit and control assessments and create reports for internal and/or external distribution
  • Contribute to short and long-term projects and engage with global partners where necessary to meet client requirements
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:
    • 5-8 years of previous cash management and financial services experience preferred
    • Consistently demonstrate clear and concise written and verbal communication
    • Aptitude for utilizing reporting tools and applications
    • Proven organizational skills
    • Demonstrated ability to drive results in a fast-paced, goal-oriented environmentEducation:
      • Bachelor's degree/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.-------------------------------------------------Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - US------------------------------------------------------Time Type :------------------------------------------------------Citi is an equal opportunity and affirmative action employer.
        Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity CLICK HERE.To view the "EEO is the Law" poster CLICK HERE. To view the EEO is the Law Supplement CLICK HERE.
        To view the EEO Policy Statement CLICK HERE.
        To view the Pay Transparency Posting CLICK HERE.

Keywords: Citi, Suffolk , Customer Service Sr Analyst, Professions , Suffolk, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Entry Level CDL-A Truck Driver - Earn Top Pay FAST!
Description: At Western Express, you can get to the top of the industry in pay in only 90 days If you are a recent CDL-A Grad, you can choose from flatbed,
Company: Western Express
Location: Virginia Beach
Posted on: 01/19/2020

CDL-A Experienced Flatbed Truck Driver
Description: Average .61 CPM with Boyd Bros. The best flatbed truck driver jobs are right here at Boyd. Bros- the company the best drivers call home. And now, you
Company: Boyd Brothers Transportation
Location: Virginia Beach
Posted on: 01/19/2020

CDL A Flatbed Trucking Job - $5,000 Sign-On Bonus
Description: 22 Years of providing the Highest Quality Driving JobsOur drivers are our 1 Asset and their job satisfaction is our top concern At Loudon County Trucking you will experience much more. You will be glad (more...)
Company: P & S Transportation
Location: Virginia Beach
Posted on: 01/19/2020


CDL Drivers Team Up: Earn Top Pay and $40,000 Sign On Bonus!
Description: br br br IT PAYS TO TEAM UP br TEAM UP WITH COVENANT TRANSPORT br br It s becoming more and more evident that team driving br is what makes you the most money in trucking. br Joey Hogan (more...)
Company: Covenant Transport
Location: Virginia Beach
Posted on: 01/19/2020

Project Readiness Analyst (Remote)
Description: Project Readiness AnalystThis is a Remote/Work from Home positionThe Project Analyst is responsible for vetting, gathering resources and requirements and handing over projects to Project Managers.Responsibilities: (more...)
Company: BCD Travel
Location: Virginia Beach
Posted on: 01/19/2020

NASCO Business System Analyst
Description: Role: NASCO Business System AnalystLocation: Norfolk VA.Duration: ContractSkills: NASCO, HealthCareDescription:Responsibilities--- Review all current Email for Process Updates, Questions and
Company: Spar Information Systems
Location: Norfolk
Posted on: 01/19/2020

88M Truck Driver
Description: As a Truck Driver in the Army National Guard, you are the backbone of military support. By transporting cargo and supplies, you'll play an integral role in keeping the Guard moving forward. In this role, (more...)
Company: Army National Guard
Location: Virginia Beach
Posted on: 01/19/2020

Class A Flatbed Truck Driver
Description: 22 Years of providing the Highest Quality Driving JobsOur drivers are our 1 Asset and their job satisfaction is our top concern At Loudon County Trucking you will experience much more. You will be glad (more...)
Company: P & S Transportation
Location: Virginia Beach
Posted on: 01/19/2020

92F Petroleum Supply Specialist
Description: Fuel is one of the most vital components of the Army National Guard. It's what keeps Soldiers pushing onward, and as a Petroleum Supply Specialist, you'll make sure they'll never run out. In this position, (more...)
Company: Army National Guard
Location: Virginia Beach
Posted on: 01/19/2020

Class A Truck Driver
Description: MAKE MORE MONEY THAN COMPANY/RATE PER MILE DRIVERS BECOME A PARTNER WITH MACKWhat we offer:- Company Drivers / Lease Purchase Program / Owner Operator Program- All Programs Are Percentage PayPROGRAM (more...)
Company: Mack Trucking
Location: Virginia Beach
Posted on: 01/19/2020

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Suffolk RSS job feeds