Host Services Associate
Company: Smithfield Foods
Location: Smithfield
Posted on: April 19, 2024
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Job Description:
A great job-and a great future-awaits you at Smithfield Foods.
We're an $18 billion U.S. food company with nearly 60,000 employees
worldwide. We're looking for motivated people who want to join our
team and grow lasting and meaningful careers with us. Join our
family today. Apply Now!Your Opportunity This role is responsible
for greeting guests at the door and assisting with specific needs
to ensure all customers have a pleasant experience while shopping
or dining at the Taste of Smithfield. Core Responsibilities
Restaurant:
Greets and seats guests, presents menus to guests, informs them of
special catch and soups.Ensures proper set up of dining room and
tables in order to keep track of clean, dirty and occupied
tables.Politely announces wait times to guests when applicable and
suggests browsing our retail shop while waiting for a
table.Attentively corresponds with servers to ensure they are aware
of customers seated.Cleans, organizes and stocks menus at host
area.Answers phone and responds to questions concerning the menu
and restaurant hours of operation.Takes information regarding
parties or reservations and consults with manager prior to
booking.Fills to-go orders, when needed.Retail: Assists customers
in answering product questions, pointing out promotions, and
offering samples. Assists customer with special orders to include
arranging UPS shipping when requested.Maintains well-stocked and
presentable shelves throughout the entire store; replenishes
samples when needed.Stays current with sale prices; processes any
necessary merchandise returns; participates as needed in end-of-day
closing activities.Receives orders on stock day, prices, and puts
out on shelves.
Keeps track of date products are received and checks for expiration
dates.
Takes stock inventory as directed.Shared Duties: Treats all guests
in a manner to ensure their complete satisfaction. Always strives
to exceed guests' expectations and ensures everyone is thanked for
joining us on their way out.Interacts with guests as they arrive
and as they leave Taste of Smithfield to ensure positive dining
and/or shopping experience.Rings up sales in the POS system
providing change and receipts as appropriate for restaurant and
retail as appropriate. The above statements are intended to
describe the general nature and level of work being performed by
people assigned to this job. They are not intended to be an
exhaustive list of all responsibilities, duties, and skills
required of personnel so classified. May perform other duties as
assigned. Qualifications To perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals to perform the
essential functions . Strong time management skillsCustomer service
focused, team player with a willingness to help other employees
when needed.Communication proficiency.Stress
management/composure.Multi-task oriented.Must be able to work a
flexible schedule, including weekend and evening shifts.Ability to
work 6+ hour shifts with long periods of walking and
standing.Ability to work in close proximities such as stockrooms or
behind counter.Ability to work well with others in fast paced,
dynamic environment.Ability to be respectful, approachable and team
oriented while building strong working relationships and a positive
work environment.Work Environment & Physical Demands The work
environment characteristics and physical demands described here are
representative of those an employee encounters while performing the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. Retail store environment where use of step
stool or ladder is necessary on occasion. Ability to work in close
proximities such as stockrooms or behind counter. Must be able to
navigate stairs on the sales floor.Noise level in the work
environment is usually moderate.Frequently required to stand for
extended periods of time; stoop, sit, bend and reach for/retrieve
products from fixtures, gather trash, and break down cardboard
boxes.Frequently lift and/or move boxes up to 40 pounds.EEO/AA
InformationSmithfield is an equal opportunity employer committed to
workplace diversity. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, national origin, age, gender
identity, protected veterans status, status as a disabled
individual or any other protected group status or non-job
characteristic as directed by law.If you are an individual with a
disability and would like to request a reasonable accommodation for
any part of the employment selection process, please call us at
757-357-1595.
Keywords: Smithfield Foods, Suffolk , Host Services Associate, Other , Smithfield, Virginia
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