Member Service Representative (Teller)

Company: TowneBank
Location: Windsor
Posted on: March 16, 2023

Job Description:

TowneBank has a culture that: * Has a commitment to exquisite service for our members that will lead to our ability to create a reasonable rate of return for our shareholders, a bright future for our dedicated bankers, and a leadership role for our bank in promoting the social, cultural, and economic well-being of our community. * Embraces our hometown banking philosophy, where our family members, directors and employees are active volunteers, serving on numerous boards and donating their time and talents to local organizations. As a Member Service Representative (Teller), you may look forward to: * Handling monetary transactions for members and enters them in the Bank's software programs and provides receipts * Following the Bank's security guidelines on a daily basis * Staying abreast of the Bank's check cashing policies and procedures and Federal Laws to verify checks and cash and examine documents for essential elements * Reviewing member accounts in order to make appropriate decisions regarding the requested transaction * Accurately keeping cash drawer in balance on a daily basis * Promoting TowneBank and its products and services * Providing exquisite service to members in person, on the phone or by email * Displaying a professional appearance and behavior * Handling other branch duties as assigned * Obeying all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA) You are a person that (required skills): * Has basic computer skills including Outlook, Excel, Word and Bank software programs * Has flexibility to learn and grow as new systems or processes emerge * Has the ability to keep cash drawer in balance on a daily basis * Has the ability to accurately process monetary transactions in a timely fashion * Has a proven ability to give our members excellent service in person, on the phone, and by email * Has the ability to work as an integral team player * Is punctual You'll be better prepared if you have (desired skills): * Prior cash handling experience and/or six months bank teller experience is highly desired. Physically you can anticipate to: * Express or exchange ideas by means of the spoken word via email and verbally. * Exert up to 50 pounds of force occasionally, use your arms and legs, and sit most of the time. * Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation. * Not substantially exposed to adverse environmental conditions.

Keywords: TowneBank, Suffolk , Member Service Representative (Teller), Other , Windsor, Virginia