Patient Services Coordinator - Suffolk
Company: The US Oncology Network
Location: Suffolk
Posted on: March 16, 2023
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Job Description:
OverviewVirginia Oncology Associates, the largest group of
medical professionals in Hampton Roads and Northeast North Carolina
devoted exclusively to cancer care and blood disorders, has an
exciting opportunity for a Patient Services Coordinator to support
our offices in Suffolk.***Please take this quick survey once you've
submitted your resume to complete the application process: Patient
Services Coordinator PI Survey Link Responsibilities Greets
patients and visitors to the clinic in a prompt, courteous and
professional manner. Checks in patients and informs clinical staff
of patient arrival.Provides and explains paperwork for the patient
to complete prior to examination. Collects, proofs for
completeness, and files patient forms. Updates demographics and
insurance information in the system. Collects co-pays and balances;
provides receipt.Answers, screens, and responds to routine
questions, routes to appropriate personnel, or take thorough
messages. Pages clinic personnel as appropriate. Communicates
messages in an accurate and timely manner according to
procedures.Checks patients out after examination. Schedules
returning appointments in accordance with physician and/or office
guidelines. Provides patients with appointment details such as
time, location, directions, instruction sheets, and other
details.Records patient cancellations and missed appointments;
reschedules appointments. Notifies appropriate staff of the
cancellation and makes note in patient chartProvides general
administrative support by filing charts and forms. Maintains lobby
area in a neat and orderly manner. Maintains a legible supply of
forms and appropriate office supplies required for daily
activities.Adheres to confidentiality, state, federal, and HIPPA
laws and guidelines with regards to patient's records.Other duties
as requested or assigned. Qualifications Receptionist or office
experience preferred3 years of medical office experience with
scheduling background in a busy practice strongly
preferredProficiency with computer systems and Microsoft (Outlook,
Office Word, and Excel) requiredHigh school diploma or
equivalentMust be willing to travel to other office locations if
needed
Keywords: The US Oncology Network, Suffolk , Patient Services Coordinator - Suffolk, Other , Suffolk, Virginia
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