Receptionist

Company: Dental Care Alliance
Location: Suffolk
Posted on: June 7, 2021

Job Description:

We are hiring a Dental Receptionist for our affiliated practice, Konikoff Dental Associates of Harbour View, located in Suffolk, Virginia 23435. This is a full-time position that will include working some Saturdays. Our ideal Receptionist will have atleast 1 year of experience working in a dental or medical office; and have exceptional customer service skills. We offer a competitive salary, plus benefits!

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal - Respond to patient questions and or concerns according to DCA Policies - Answering Telephones - Scheduling Appointments - Maintaining Appointment Book - Confirming Appointments - Follow up on no shows/cancellation of Appointments - Register Patients on sign in sheet - Post charges and payments to patient accounts - Checking voicemail on a daily basis - Maintain a clean and friendly waiting area for patients

Required Skills:

1+ years of experience working in a dental, medical, or other health-care office, preferred Knowledge of insurance plans (HMO/PPO), is a plus Experience answering telephone Must have exceptional customer service skills

Additional benefits for full-time employees:

Medical Dental services Life insurance Vision Paid time off 6 paid holidays off 401k to name a few

Dental Care Alliance. Stronger Together.

Keywords: Dental Care Alliance, Suffolk , Receptionist, Other , Suffolk, Virginia