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IT cybersecurity Specialist (CUSTSPT/InfoSec)

Company: Department of Defense
Location: Suffolk
Posted on: May 3, 2021

Job Description:

  • Duties




This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command.

It is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure.

Learn more about this agency


  • Coordinates, executes, implements, and maintains the installation and operation of customer application systems.
  • Resolves the complete range of problems within the scope of activity operations.
  • Provides advice and assistance to customers and troubleshoots the most complex problems.
  • Develops and manages customer performance requirements and customer support policies and procedure.
  • Reviews technical and design specifications to address customer requirements.
  • Develops, updates and maintains a comprehensive database of technical and corresponding resolutions.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status


Promotion Potential


  • Job family (Series)

2210 Information Technology Management

  • Requirements



Conditions of Employment

  • Must be a U.S. Citizen.
  • Males born after 12-31-59 must be registered or exempt from Selective Service.
  • This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
  • Drug testing may be required.
  • Shift work may be required.
  • Recall/On Call 24/7 may be required.
  • Rotating Shifts may be required.
  • Information Assurance Certification may be required
  • Security clearance will either be Secret or Top Secret


In order to qualify for this position, you must meet the requirements described below.

Basic Requirements:

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Qualifying Experience:

To qualify at the GG-12, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: troubleshooting computer problems to minimize customer interruption and developing user instruction manuals.

Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.


There is no substitution of education for the qualifying experienceat the GG-12 grade level

Keywords: Department of Defense, Suffolk , IT cybersecurity Specialist (CUSTSPT/InfoSec), Other , Suffolk, Virginia

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