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Product Management Senior - Small Business/Commerical Insurance (100% Remote Available)

Company: USAA
Location: Suffolk
Posted on: October 19, 2020

Job Description:

Purpose of Job We are currently seeking a talented Product Management Senior - Small Business/Commercial Insurance (100% Remote Available) for one of the following locations: San Antonio Home Office I, Tampa Campus, Tampa Crosstown, Phoenix Campus. Colorado Springs Campus or Chesapeake.

Supports the maintenance of existing products and/or may lead in the development and launch of less complex, new products. Responsible for delivering regular status reports regarding various aspects of the product. Partners with resources to gather and synthesize information used to refine and expand product features. Collaborates with the Product Management Support team and other internal resources to create and disseminate information regarding changes and updates to product features. Job Requirements USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For┬«, and we've ranked among Victory Media's Top 10 Military Friendly┬« Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.

This is a great opportunity within USAA to identify and explore new product ideas to support business growth.  You will be part of a dynamic and effective team to operationalize the Small Business Insurance initiative with our entry into the commercial insurance space

Job Requirements

Leverages resources to gather analytics, competitive intelligence, and member information to support formulation of product strategy.

Develops ideas for and provides work direction to Product Management support team for the development of training/collateral documents for use by Member Contact teams to effectively present products and services to members.

Participates in the development of product strategy recommendations.

Participates in the recommendations to launch new products and the evaluation and decision to buy/build or partner.

Acts as product SME for Member Contact representatives on the features and services.

Guides Member Contact teams on how to effectively use sales guides and provides education on products and services, including new offerings and enhancements to existing features.

Provides responses to member inquiries elevated by Member Contact team.

Assists in the identification and evaluation of potential providers for alliance relationships.

Supports the Product Management Director to write and distribute press briefings.

Conducts research on external market trends/design changes for assigned products.

Holds responsibility for coordinating with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are designed, implemented, and managed in compliance with all applicable laws and regulations.

Minimum Requirements

Bachelor's Degree in Business, Marketing, Supply Chain, Statistics, or related discipline. 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

6 or more years of relevant industry experience in Actuary, Underwriting, Marketing or Operations.

2 or more years direct product management experience.

Advanced knowledge of applicable Microsoft Office applications.

Advanced experience in creating product briefings.


2+ years of recent Commercial Insurance experience.

Demonstrated ability to drive results through Agile team leadership, product ownership, process engineering, or similar experiences

Quantitative analysis and critical thinking skills.

Manages broad functional and Enterprise projects and/or participates as a SME project resource on larger initiatives.

Identifies opportunities and facilitates significant improvements to processes and systems.

Performs complex tasks under minimal supervision and has discretion to deviate from established procedures and guidelines.

Demonstrated accountability delivering member, product, and financial results.

Experience analyzing and understanding data to answer business questions and make recommendations.

Demonstrated experience in leading large cross functional efforts and teams without direct authority while deploying strong influencing skills.

Knowledgeable in analyzing financial results, profitability, and forecasting.

Demonstrates strategic thinking, planning, and analysis competencies.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs.  Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is not available for this position.

Keywords: USAA, Suffolk , Product Management Senior - Small Business/Commerical Insurance (100% Remote Available), Other , Suffolk, Virginia

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