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Mobile Associate

Company: American Telecommunications, Inc.
Location: Suffolk
Posted on: September 10, 2018

Job Description:

The Mobile Associate or MA enjoys a dynamic and high energy environment. Responsibility to provide an outstanding customer service experience in the retail location by assisting new and existing customers with their unique technology needs and problem-solving issues. The MA should be able to position and sell Ameritel products against the competition in the wireless industry and tailor their recommendations through identifying customer's needs. As a member of a store team, they will strive toward helping the store achieve its financial and customer service goals. With Ameritel, you're more than a sales person. You're a customer enthusiast and a technology expert, bringing passion and know-how to every sale. It's a big responsibility, but the rewards are simply amazing. Here's a closer look at the job: Customers visit your retail store-some may be browsing, and some may be ready to buy You approach with confidence and a smile, and go to work, assessing their needs and concerns as you build a genuine relationship with them Every question that's raised is an opportunity for you to build trust, educate your customer, and offer solutions that pave the way for a potential sale. Along the way, you deliver incredible customer service, making this the kind of experience a customer will tell their friends about When it's time to make the sale, you're an expert at finding just the right plan for your customer We'll also count on you to support your team, keep the store looking its best, and make sure your knowledge is up to date on the latest tech offerings. At least a year of previous retail sales experience makes all the difference in this role, although we'll also consider customer service experience in some situations A background in wireless communications is strongly encouraged When it comes to communication skills, you're off the charts, with the ability to carefully listen and make every customer feel valued and welcomed Tech savvy people wanted If you're a born problem-solver, even better A high school degree or GED is essential Our team will have your back at every turn, and it's important that you share that same level of commitment to themthat means having the availability to work typical retail hours, including weekends and holidays as needed Note: To apply for this job, submit your application by clicking on the Apply Now button on this page

Keywords: American Telecommunications, Inc., Suffolk , Mobile Associate, IT / Software / Systems , Suffolk, Virginia

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