SuffolkRecruiter
the smart solution for Suffolk jobs

Specialist, Store Protection

Company: Ross Dress for Less
Location: Suffolk
Posted on: October 10, 2018

Job Description:

GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure. ESSENTIAL FUNCTIONS: Maintaining Safe and Secure Environments Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers. Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues. Removes clutter and ensures safe, clear egress to emergency exits. Developing Great Teams & Partnerships Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner. Treats all Customers and Associates with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc. Other duties as assigned to support Loss Prevention initiatives. Personal and Store Brand Represents and supports the Company brand at all times. Maintains a professional appearance, in accordance with Company dress code. Mitigating Theft & Fraud Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior. Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership. Adheres to Company policy for external theft response. Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Minimizing Operational Shortage Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives. Observes and validates proper checkout procedures for Customers and Associates. COMPETENCIES: Communication Composure Customer Focus Integrity & Trust Drive for Results Listening QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: High School education or equivalent required, AA degree preferred. One year retail supervisor experience or similar training preferred. One year loss prevention/security training preferred. Ability to work effectively in a fast-paced environment. Strong communication skills. Demonstrated ability to build and maintain relationships with the Store team. Excellent Customer service skills. Proven ability to effectively resolve conflict. Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing. PHYSICAL REQUIREMENTS/ADA: Ability to spend up to 100% of working time standing, walking, and moving around the Store. Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling) Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need). Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: None '137925

Keywords: Ross Dress for Less, Suffolk , Specialist, Store Protection, Hospitality & Tourism , Suffolk, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Cashier - Seasonal / Holiday
Description: Description We are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: DICK'S Sporting Goods
Location: Virginia Beach
Posted on: 10/20/2018

Retail Stock Associate
Description: Location: Chesapeake, Virginia,
Company: Bed Bath & Beyond
Location: Chesapeake
Posted on: 10/20/2018

Concierge
Description: Job ID 2018-4250 br Type Regular Part-Time br of Openings 2 br Category Administrative/Clerical br Commonwealth Senior Living at Kings Grant br br br Overview br br
Company: Hiring Companies
Location: Virginia Beach
Posted on: 10/20/2018


Pizza Hut Delivery Driver
Description: Pizza Hut Delivery Driver Description Buckle up, hit the open road and start making hungry people happy as a delivery driver for Pizza Hut. That's right, we'll pay you to cruise around in your mobile (more...)
Company: Pizza Hut
Location: Newport News
Posted on: 10/20/2018

Delivery Driver Position Available
Description: Contractors Steve C. Davis is looking for contractors
Company: Steve C. Davis Inc.
Location: Virginia Beach
Posted on: 10/20/2018

Retail Merchandiser
Description: The Retail Merchandiser is a part-time position that performs service work in the Hallmark department of various retail stores such as grocery stores, drug stores, department stores and mass retailers. (more...)
Company: Hallmark
Location: Richmond
Posted on: 10/20/2018

Work at Home Customer Service
Description: Looking For A Career Change Interviewing for Work at Home Positions Set Your Own Hours Work from Home Benefit Rep
Company: Ameriplan
Location: Norfolk
Posted on: 10/20/2018

Kitchen Prep / Production - Start at $10.50+ per hour!
Description: At Red Robin, we're not your typical burger restaurant. Our fans love us for our quirky personality, and the way we add an unexpected wink of fun to whatever we do. If you have a magnetic personality, (more...)
Company: Red Robin
Location: Richmond
Posted on: 10/20/2018

Customer Service Travel Agent
Description: Mommy Jobs Online agents on the Customer Service Travel Agent Program will take inbound calls to schedule air, hotel, and car reservations using Sabre Red. Contractors will provide accurate domestic and (more...)
Company: Mommy Jobs Online
Location: Virginia Beach
Posted on: 10/20/2018

Start Immediately at Home Customer Service
Description: NOW HIRING We have an A Rating with the Better Business Bureau. We are a 25 year old company seeking people
Company: Ameriplan
Location: Norfolk
Posted on: 10/20/2018

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Suffolk RSS job feeds