Shift Supervisor (Full-Time)
Company: AutoZone, Inc.
Location: Franklin
Posted on: November 17, 2023
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Job Description:
Position Summary
AutoZone's Full-Time Shift Supervisors assist the Store Manager
with leading company initiatives and ensuring maximum productivity,
training high performing AutoZoners in a safe environment, driving
sales, controlling expenses and shrink, and remaining compliant
with company procedures in accordance to AutoZones expectation.
Shift Supervisors exceeds customers expectation by delivering a
WOW! Customer shopping experience on assigned shifts by Living the
Pledge every day.
Position Responsibilities
+ Assists Store Manager with supervising, training and developing
store personnel
+ Assumes responsibility for the store operation and commercial
department in the Commercial Sales Manager and Store Managers
absence, on assigned shifts
+ Assists with management of the Commercial and Hub Departments,
(as applicable), to ensure commercial accounts and stores are
serviced and deliveries are made as promised
+ Delegates and ensures store merchandising tasks are completed in
a timely manner
+ Operates cash registers and follows established cash handling
duties, including but not limited to deposits, petty cash and lane
accountability
+ Ensures all company policies, and loss prevention procedures are
followed
+ Utilizes ZNET to help customers locate merchandise or find
suitable alternatives
+ Maintains a safe working environment while ensuring AutoZoners
are implementing those practices including PPE (Personal Protective
Equipment)
+ Monitors cash flow, inventory and security control
+ Maintains sales productivity, store appearance and merchandising
standards
+ Conducts and reviews all opening and closing procedures
+ Manages emergency situations and conduct proper emergency
procedures
+ Follows proper accident procedures
+ Provides feedback regarding AutoZoner performance to the store
manager
+ Assists with monitoring and managing all activities related to
Risk & Safety Management to maintain a safe work environment
+ Addresses customer concerns and resolves them with a goal of
turning a complaint into a compliment
+ Processes returns and effectively manages inventory
+ Communicates AutoZoner issues and concerns to the Store Manager
in a timely and confidential manner
+ Motivates AutoZoners to provide WOW! Customer Service, enhance
productivity level and market products to enhance sales and
profits
Position Requirements
+ High School diploma or equivalent
+ ASE Certified preferred
+ Demonstrates high level of integrity
+ Excellent communication and decision making skills
+ Ability to drive customer service
Keywords: AutoZone, Inc., Suffolk , Shift Supervisor (Full-Time), Hospitality & Tourism , Franklin, Virginia
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