Team Lead / Shift Supervisor

Company: Express Wash Concepts
Location: Suffolk
Posted on: June 17, 2022

Job Description:

Description:Are you interested in:

• a flexible career with above industry-average income and growth potential?
• a $500 training bonus in your first 6 months?
• monthly incentives that could make your earning potential up to $20+/hr?Express Wash Concepts, one of the region's award-winning, fastest-growing companies, can offer you just that! We are more than a car wash - and are looking for individuals interested in Growing With Us!Benefits of Joining Our Team:
  • Competitive wages
  • Pay increases through training and growth opportunities
  • Monthly incentives and award programs
  • Ongoing training and development
  • Unlimited Wash Club membership
  • 50% off retail items
  • Supplied uniforms
  • Paid vacation per Employee Manual
  • Health care benefits
  • HSA contribution of $1000 per year (w/qualifying plan)
  • Vision, dental & voluntary life Insurance
  • 401K Plan with company match
  • Educational reimbursement up to $2,500 per yearPrimary Duties Include:
    • Greet and exceed customer expectations through long-lasting first impressions
    • Enlighten customers on why "we're the best and different from the rest!"
    • Educate our customers on the benefits of our Unlimited Wash Club
    • Actively engage with customers pre/post wash to ensure 100% satisfaction
    • Maintain quality assurance through accurate Quality Control checks
    • Comply with all safety protocols and standard operating procedures
    • Maintain "Disney Perfect" standards, sitewide
    • Properly address all customer escalations in a calm and collected manner
    • Understand and operate basic functional retail equipment (computer, POS, etc.)
    • Learn wash process and equipment to expand the knowledgebase
    • Further growth through educational/training opportunities
    • Perform other related duties as required and assigned. Requirements:Journey to Success for Team Member:
      • Be present in the moment with a positive attitude
      • Communicate effectively and professionally both with customers and fellow team members
      • Strive for excellence in all that you do
      • Always lead by example
      • Present professional image according to appearance guidelines
      • Strive to exceed expectations and maintain accountabilityPhysical Requirements:
        • Ability to work on your feet for an entire shift in a fast-paced environment
        • Ability to work outside in all weather conditions
        • Ability to lift 25lbs
        • Ability to smile while doing all of the above!Education/Skill Requirements:
          • High school diploma or an equivalent certificate, or currently enrolled
          • Ability to work flexible hours including weekendsJob Type:
            • Full-time or part-time non-exempt positions (hourly). Ranging from 25-35 hours per week.
            • Starting at $17/hour. After earning Team Leader certificate, team leads will earn a $250 one-time bonus in addition to a $.50 an hour pay increase. Team Leads can also earn commissions on wash club membership sales.Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.Upon offer, selected candidates are required to complete an I-9 verification and a pre-hire background check.

Keywords: Express Wash Concepts, Suffolk , Team Lead / Shift Supervisor, Hospitality & Tourism , Suffolk, Virginia