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Dental Receptionist

Company: Dental
Location: Suffolk
Posted on: February 5, 2019

Job Description:

Responsibilities:The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.Customer Service; acknowledge, smile and greet patients upon arrival/dismissalRespond to patient questions and or concerns according to DCA PoliciesAnswering TelephonesScheduling AppointmentsMaintaining Appointment BookConfirming AppointmentsFollow up on no shows/cancellation of AppointmentsRegister Patients on sign in sheetPost charges and payments to patient accountsChecking voicemail on a daily basisMaintain a clean and friendly waiting area for patientsQualifications1+ years' experience working in a dental or medicalKnowledge of insurance plans (HMO/PPO)Experience answering telephoneCustomer service experienceAdditional benefits for full-time employees:MedicalEmployer servicesLife insuranceVisionPaid time off6 paid holidays off401k to name a fewKonikoff Employer Associates is a highly successful affiliated practice of Employer Care Alliance (DCA).As one of the country s largest and oldest dental support organizations, DCA supports more than 265 affiliated practices in 13 states, encompassing all facets of general dentistry and all recognized dental specialties. As a result, DCA offers dental professionals groundbreaking career and affiliation opportunities.Established in 1991 by Dr. Steven R. Matzkin, Employer Care Alliance s success is the result of our unwavering commitment to improving the wellbeing of patients, dentists, and dental professionals through innovative and proven practice-support solutions. Through years of combined industry expertise, economies of scale and centralized administration, DCA provides affiliated practices with substantial savings in supplies, increased services and effective marketing.

Keywords: Dental, Suffolk , Dental Receptionist, Healthcare , Suffolk, Virginia

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