CMA-Certified Medical Assistant- Southampton Ortho and Sports Medicine

Company: Bon Secours Mercy Health Inc
Location: Franklin
Posted on: May 8, 2022

Job Description:

Thank you for considering a career at Bon Secours!Bon SecoursAbout UsAs a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.Certified Medical Assistant - Southampton Orthopedic and Sports Medicine$1000 Sign-On Bonus!!Job Summary:The Certified Medical Assistant is a key component of our team that works closely with the primary care physician to deliver excellent patient care to our community, ensuring services are provided within the Medical Assisting scope and state guidelines. The Certified Medical Assistant is responsible for reviewing and updating health records, measuring vital signs, and preparing treatment rooms for upcoming examinations.Essential Functions: Provides excellent customer service skills by greeting patients and the community in a respectful manner Prepares & reviews patient charts for upcoming visits by verifying that all diagnostic test results, hospital reports, and other medical records are correct and up to dateMeasures vital signs such as pulse rate, respiration, blood pressure, weight, and height Performs departmental-related clerical duties such as checking inventory, stock supplies, track referrals, and answer phones as needed Must possess the ability to troubleshoot and resolve problems promptly Other duties as assignedUnderstands and adheres to the legal responsibilities and requirements within the Medical Assistant role.Identifies significant changes in patient condition through data collection and reports them to the provider. Troubleshoots issues and escalate problems to provider, direct supervisor, or appropriate internal resource.Demonstrates standards of excellence in care in all interactions, for both internal and external customers.Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs. Show patients to examination rooms and prepare them for the physician. Travels to other facilities for BSMH providers or adjusts hours to meet patient care needs as directed by the practice manager as needed. Maintains a safe and supportive environment by keeping the work area, exam rooms, and equipment in clean, orderly, and safe manner, ensuring availability and proper functioning of supplies and equipment.Assists patient and provider with virtual health visits which may include setting up the visit through appropriate platform, pre-charting the virtual visit prior to the scheduled appointment, contacting the patient to ensure preparedness for the virtual visit, troubleshooting virtual visit issues when needed, obtaining chief complaint and health maintenance checks, medication review, and other relevant patient details prior to the actual virtual visit. Documents in electronic medical records (EMR) accurately and appropriately. Manages in basket messages in the electronic health record (EHR) under the Provider's verbatim instructions. Performs front desk workflows (i.e., My Chart requests, patient registration, scheduling, phone triage, cash handling, and check-in/check-out).Follows up on orders, appointments, referrals, and follow up visits and collects co-pays as needed.Other duties include, but not limited to, ordering supplies appropriately, tracking referrals, labs and diagnostic tests, disposing of contaminated supplies, etc.Education:High School Degree or GEDLicensure/Certification:Active Medical Assisting Certification (required)Basic Life Support (BLS) - American Heart Association (preferred upon hire, required within 90 days of hire)Experience:One year of medical assistant healthcare experience (preferred, not required)Two years of clerical experience in a physician's office (preferred, not required)TrainingNoneSkills & Abilities:Possesses problem-solving skills, basic computer skills, with excellent communication and interpersonal skillsEngage with staff and patients in a professional mannerRecord patients' medical history, vital statistics, or information such as test results in medical records.Interview patients to obtain medical information and measure their vital signs, weight, and height. Prepare and administer medications as directed by a physician. Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.Provide authorized prescription and drug refill information for pharmacies as directed by provider. Explain treatment procedures, medications, diets, or physicians' instructions to patients. Clean and sterilize instruments and dispose of contaminated supplies. Perform routine laboratory tests and sample analyses. Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Successfully completes skills or competency checklists to be able to help physicians examine and treat patients, performing such tasks as handing them instruments, giving injections, removing sutures, changing dressings on wounds. Strong oral and written communication skillsAbility to collaboratively work with patients, families, and teams within a high-volume environment. Medical terminologyAttention to detailAbility to multitaskAbility to use standard office equipment (i.e. computer, copier, phone, fax machine)Bon Secours is an equal opportunity employer.Many of our opportunities reward* your hard work with:Comprehensive, affordable medical, dental and vision plansPrescription drug coverageFlexible spending accountsLife insurance w/ADAn employer-matched 403(b) for those who qualifyPaid time offEducational AssistanceAnd much more *Benefits offerings vary according to employment statusScheduled Weekly Hours:40Work Shift: Days (United States of America)Department: Southampton Ortho and Sports Med - Hampton Roads Specialty CareAll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

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