Dispatcher

Company: Beacon Mobility
Location: Norfolk
Posted on: April 2, 2026

Job Description:

Easton Coach Company LLC Responsibility Profile : Schedul e and dispatc h drivers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs . Relay information such as work orders or other messages to and from drivers and driving assistants. Us e telephones, two-way radios or text messages to contact employees . Speak with supervisors or customers to resolve problems, requests for services or equipment . Prepar e daily work such as schedules . Prepa re work orders for crew or receiving work orders from work crews . Facilitate communications within company assigned territories . Keep and organiz e work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information . Perform other duties as assigned. ? Qualifications One (1) year of transportation experience. High School diploma. Desired Minimum Qualifications: Valid Driver’s License Previous dispatch experience preferred Previous Customer Service experience preferred Must Pass a DOT Physical and Drug Test Experience with Via Scheduling Software a Plus Knowledge of service area a plus Stress-tolerant nature necessary to consistently, calmly and effectively responding to demanding, crisis and emergent situations while maintaining self-control and composure Flexibility and adaptability to change and considerable variability in both the nature and volume of work Effective and appropriate communication skills Job Type: Full-time Benefits: 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Referral program Vision insurance Schedule: Open - 3a-11a, 4a-12p, Mid 2p-10p, Close 5p-1a 10 hour shift 8 hour shift Varying shifts Holidays Monday to Friday Overtime Weekends required Experience: Dispatching: 2 years (Preferred) License/Certification: Driver's License (Required) Ability to Relocate: Norfolk, VA 23504: Relocate before starting work (Required) Work Location: In person Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time. Easton Coach Company is a leader in passenger ground transportation, providing motorcoach and transit services to customers throughout the eastern United States.

Keywords: Beacon Mobility, Suffolk , Dispatcher, Customer Service & Call Center , Norfolk, Virginia