PM Front Desk Agent

Company: Embassy Suites Richmond VA
Location: Richmond
Posted on: May 3, 2024

Job Description:

The--Embassy Suites by Hilton--Richmond is seeking a--PT or FT evening Front Desk Agent--
Primary hours would be from 3pm-11pm and must have weekend availability.
Starting at $15/hr
Hilton travel benefits!
Full time employees are eligible for insurance benefits and PTO after 90 days.
--
--DUTIES AND RESPONSIBILITIES:-- Consistent and dependable attendance performance, based on business needs. Employee is expected to have reliable transportation to and from the workplace.
-- Greet every guest with a smile and maintain eye contact.
-- Must be courteous and gracious, maintaining a professional demeanor at all times.
-- Handle all aspects of guest check-ins and guest check-outs as defined by the property standards.
-- Answer incoming telephone calls, transfer calls to the appropriate department or transmit messages.
-- Responsible for cash handling, posting charges to guestrooms, verifying credit cards and balancing bank at the end of the shift.
-- Take, confirm or change reservations as needed within guidelines established by the property management.
-- Take ownership of all service issues brought to your attention by guests.JB.0.00.LN

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